**You Lead the Way. We’ve Got Your Back.**
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
**JOB DESCRIPTION**
As Business Advisor you will be responsible for managing a portfolio of Middle Market clients through phone calls and / or face-to-face visits, generating profitable growth as well as creating strong business relationships with your clients. You will be part of a high-performance team that ensures the follow-up of all the negotiations and requirements of your clients, always taking care of our brand.
Main responsibilities:
Increase the billing of a portfolio of Middle Market clients through calls and / or face-to-face visits.
Establish and implement loyalty strategies in order to retain,



expand and increase the profitability of the portfolio.
Identify opportunities to ensure the incremental volume of the portfolio based on the correct mapping of client needs.
Analyze and understand the market in order to identify new opportunities.
Meet and exceed KPIs
**QUALIFICATIONS**
Minimum 2 years of experience in sales and development of corporate clients in B2B / B2C services.
100% focused on results
Self-leadership, maturity, flexibility and resilience to respond in a dynamic and changing environment.
Selling, negotiating and objection handling skills.
Ability to prioritize and meet customer needs.
Ability to work based on goals and under pressure
Problem solving, quick decision making.
Excellent attitude, teamwork and ability to manage relationships with internal and external areas of the business.
Deliver effective oral and written presentations as well as communication skills in order to influence colleagues from internal and external areas.
Numerical, analytical and reasoning skills
Honesty, integrity and respect for the rules.

📌 Executive-key Account Relationship (Ciudad de México)
🏢 Amex
📍 Ciudad de México