Descripción del trabajo y responsabilidades:
**Position: Quality Manager Reports to: Plant Manager**:
**Supervise: Quality Department**
1.0 General Summary:
- Participates in the Quality System Management to ensure customer satisfaction by improving quantitative processes.
- Work closely with all departments to ensure continuous improvement, in accordance with customer requirements.
- Internal Scrap: 7%.
- External Scrap: 2%
- Customer claims: 0
- Productivity: 85%
2.0 Main Duties and Responsibilities:
- Plan, organize, develop, monitor, and control the activities for the implementation of the Quality Management Systems.
- Lead internal quality audits and verify the implementation of preventive / corrective actions derived from them.
- Address the observations of external audits of the client and third parties, as well as the verification of the closure of the generated actions.
- Analyze the information of management indicators for the design of new strategies or corrective business plans.
- Responsible for implementing and maintaining product quality requirements while maintaining the requirements of ISO9001 / IATF16949 standards and directing internal quality initiatives.
- Manages and directs all the personnel of his/her department.
- Works closely with sales department to link customer and supplier development activities
- Monitors process controls, develops, and evaluates process recommendations for either adjustments or equipment changes.




- Monitors product/material evaluations and procedures and monitors process control to ensure all products are within customer specifications.
- Develops and implements inspection and sampling techniques and quality control plans.
- Conducts investigations of product defects and recommends changes to the product or quality standards as a guarantee.
- Interacts with and visits customers / suppliers when necessary to ensure they meet quality requirements.
- Maintains the corrective action system, both internal and external.
- Plans, organizes, develops, monitors, and controls the activities for the implementation of the Quality Management Systems.
- Leads internal quality audits and verifies the implementation of preventive / corrective actions derived from them.
- Addresses the observations of the external quality audits, as well as verifies the closing of the generated actions.
- Analyzes the information from management indicators for the design of new strategies or corrective plans.
Requerimientos:
**3.0 Competencies**:
**ADMINISTRATIVE**
**TECHNICAL**
**HUMAN**
- Decision making Problem solving.
- Delegate responsibilities
- Customer focus
- Facilitate change
- Lead through vision and values
- Customer focus
- Lead through vision and values- CQI-27
- VDA 6.3
- Adaptability
- Confidence builder
- Contribute to team success
- High performance for success

📌 Quality Manager (Villa de Reyes)
🏢 Metal Technologies
📍 Villa de Reyes