?About Mapal

We are a fast-growing B2B SaaS company transforming how hospitality businesses operate through technology. Mapal Group provides an integrated platform that helps restaurants, hotels, and contract catering brands optimize operations, empower their teams, and scale efficiently. Operating across Europe, the UK, and LATAM, we continue to expand our footprint as we accelerate our growth.

?Our Culture

Our culture is shaped by six core values: Commitment, Customer Obsession, One Team, Ownership, Resilience, and Think Big. These values drive everything we do, from how we support our customers to how we work together as a team. We seek individuals who embody these values, bringing passion and creativity to their work, taking ownership of their contributions, and embracing collaboration and innovation to achieve ambitious goals.

?Role Overview The role of the On-Boarding Consultant is to work directly with a customer in a consulting fashion to determine,



document and prepare the customer with their requirements analysis for the successful implementation of their purchased solution(s). This role will be within the On-boarding team where responsibilities will be shared with the Project Manager (on Enterprise projects), Product and Integration Specialists.

? Key Responsabilities

- This is a hands-on role requiring a highly self-motivated and solutions-oriented individual.
- Understand customers complex business requirements, communicate implementation approaches.

- Be able to clearly articulate the solutions into business requirements

- Be able to manage multiple projects simultaneously

- Lead the customer on the on-boarding journey, managing expectations, risks and billable hours

- Work closely with the Product and Integration teams to meet deadlines

- Provide sufficient guidance and documentation for seamless hand over to Customer Success and Support

📌 On-boarding Consultant (Mexico) (Ciudad de México)
🏢 MAPAL Group
📍 Ciudad de México