In the middle of the energy transition, businesses and governments are faced with significant challenges. But the pace and scale of change mean every decision is made under mounting pressure. Now, more than ever, companies need reliable data, analytics and actionable insight.
Wood Mackenzie is the leading integral provider of data and analytics solutions for the renewables, energy and natural resources sectors.
Wood Mackenzie’s services include data, analytics, insight, events and consultancy. A trusted partner for over 50 years, Wood Mackenzie’s team has over 2,300 experts across more than 30 global locations who cover the entire supply chain.
**Wood Mackenzie Values**
- Inclusive - we succeed together
- Trusting - we choose to trust each other
- Customer committed - we put customers at the heart of our decisions
- Future Focused - we accelerate change
- Curious - we turn knowledge into action
This a varied operational role that involves driving Wood Mackenzie’s operational sales processes, with a particular focus on management of sales opportunities.
Once the role holder has developed an understanding of our quote to cash process, underpinned by Salesforce, they will support our sales team to ensure that opportunities are successfully turned into orders and processed in a timely manner. As such it requires the role holder to build up an extensive knowledge of Wood Mackenzie’s Commercial Operations processes and have a real desire to drive and embed improvements to deliver quality outcomes.
This will involve developing and maintaining deep internal relationships across Commercial Operations, Sales,



Legal and Finance areas as part of a joined-up-effort that ensures an efficient flow of sales deals.
**Main Responsibilities**
- Ensure and maintain an efficient flow of sales deals through operational processes, driving opportunity data management controls, processes, and data quality
- Support our Sales Team in the construction and processing of opportunities. This will require in-depth knowledge of business complexities and the optimal way to cater for these in the Salesforce process, including understanding downstream impacts to Finance, Legal and other functions
- Lead on daily operational support to the Sales, Finance, Legal, Contracts, Entitlement teams as required (processes, Salesforce related queries)
- Act as an ambassador in the embedding and reinforcement of quote to cash best practices within our Sales function
- Key SME relating to opportunity processing and related areas
- Develop a detailed understanding of upstream and downstream process across Commercial Operations and partners in the Salesforce team, Finance, Legal and Contracts admin to drive effective processing
- Over time develop the knowledge to lead the Commercial Operations Team in the definition, delivery and improvement of core sales processes and related systems (Salesforce etc)




- Analyse process pain points, and work with management to develop long-term solutions
- Work cross functionally with Sales, Finance, Legal, Marketing, wider Commercial Operations in support of wider business processes, projects and activities
- Attention to data quality and proactively seeks process optimization
- Regularly review and maintain key documentation regarding our policies, sales processes, and requirements
**Qualifications**:
- Salesforce exposure / experience in an operations role
- Experience within an operations environment (processes, systems use and improvement, commercial data). Note: Building up a detailed knowledge of Commercial Operations processes is key in delivering the right outcomes across the role.
- Previous experience of providing and driving best-practice operational support
- Ability to partner with demanding stakeholders and time critical work, including clear management of expectations
- Able to self-prioritize and manage work with rigor to high standards;
- Able to follow process and produce quality deliverable independently
**Expectations**
- Build and maintain impactful relationships beyond our team
- Strong communication skills with ability to present clear information
- Ability to make timely decisions and take action
- A high level of attention to detail
- Good organisation and time management skills, with the ability to work autonomously
- Ability to elicit stakeholder requirements
- Confident, self-motivated, professional, proactive, and entrepreneurial
**Equal Opportunities

📌 Sales Operations Analyst (Tláhuac)
🏢 Wm De Mexico, De C.V.
📍 Tláhuac