Key Responsibilities:
- Monitor customer quote requests, promptly creating and sending quotes to customers.
- Negotiate with suppliers to secure competitive rates for quotes, ensuring cost-effectiveness.
- Follow up and negotiate on quotes sent to customers to secure sales, demonstrating persuasive communication skills.
- Understand customer needs to design the best logistics offering for them, tailoring solutions to meet specific requirements.
- Build and maintain strong relationships with customers to allow the account to grow, fostering loyalty and repeat business.
- Analyze our service performance and align all internal resources to guarantee the quality of service, continuously improving efficiency and effectiveness.
**Requirements**:
- Bachelor’s degree in industrial engineering or an equivalent field.
- Minimum of 2 years' experience in customer service or a related field.




Key Competencies:
- Strong teamwork and prompt communication skills are essential.
- Excellent written and verbal communication skills in English and Spanish.
- Ability to thrive in a fast-paced environment, with strong organizational and prioritization skills.
Tipo de puesto: Jornada completa
Sueldo: $17,000.00 - $20,000.00 al mes
Horario:
- Turno de 8 horas
Tipos de compensaciones:
- Bono de productividad
Escolaridad:
- Licenciatura trunca o en curso (Deseable)
Experiência:
- Ventas B2B: 2 años (Obligatorio)
- TMS: 1 año (Deseable)
- Customer Service: 2 años (Obligatorio)
Idioma:
- Inglés 100% (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Account Coordinator (Ftl) (Hermosillo)
🏢 Compass 4PL
📍 Hermosillo