**Gordian Staffing, A New Way of HR.**
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
**About our client**:
An industry-leading and fast-growing Association Management company that provides extraordinary services to different states around the United States and a unique opportunity for its team members to develop and grow their careers.
**We are looking for a **_**Customer Service Agent (Receptionist) **_**to be the first point of contact and support the following activities**:
- Navigate various systems to field questions that callers may have regarding billing, statements, fees, HOA rules, repairs, and other property management-related inquiries.
- Document information from each call to keep the systems up to date.
- Become an HOA expert and understand each customer's needs to provide real, effective solutions and deliver extraordinary customer care.
- Build strong working relationships with internal and external partners through consistently effective communication and teamwork.
- Other duties as assigned.
**Work Schedule**:




- Monday to Friday_
- Regular Schedule: 10:00 a.m. to 7:00 p.m. CST MX
- Daylight saving in the USA: 9:00 a.m. to 6:00 p.m. CST MX
**We Offer**:
- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
- After the 3-month fixed-term contract, we add the following:_
- Minor medical insurance (Clinic may vary according to your city)
- Food vouchers (10% of the gross salary)
- Restaurant tickets (2,034 MXN pesos)
- Saving fund (8% of the gross salary)
**Minimum requirements**:
- **MUST: Advanced English (Strong communication skills: writing and speaking).**:
- 2 years of experience in a call center for American Customers.
- Extraordinary customer service skills.
- Tech-savvy.
- Strong typing skills (40 WPM).
Pay: $16,000.00 - $18,000.00 per month
Application Question(s):
- What is your English level?
- Where are you located?
- What are your salary expectations (gross/before taxes)?
- What is your typing speed in words per minute (WPM)?
Work Location: Remote

📌 Customer Service Agent (Receptionist) - Remote (México)
🏢 Gordian Staffing
📍 México