Title: Scrum Master

Location: Hybrid - 3 days in office in Mexico City or Toluca

Duration: Full Time Role Summary:

Lead a cross-functional pod to deliver high-impact digital products with predictable cadence, quality, and business value. Key Responsibilities:

Facilitate agile ceremonies: sprint planning, daily stand-ups, reviews, retrospectives.

Drive sprint execution, dependency management, and risk mitigation.

Partner with Product Owner and engineering leads to maintain a healthy, prioritized backlog.

Track and improve delivery metrics (lead time, throughput, predictability).

Remove blockers and foster ownership, accountability, and continuous improvement.

Coordinate with architecture, operations, security, and governance functions. AI Skills for This Role:

Use AI tools to accelerate planning artifacts, action tracking, and delivery reporting.

Use AI for meeting summarization, risk pattern detection, and follow-up generation.





Apply responsible AI usage standards across the pod.

Validate AI-generated outputs before team adoption.

Required

Qualifications

7+ years in agile delivery environments, including 3+ years as Scrum Master, Agile Lead, or POD Lead.

English proficiency: professional working level or above (B2/C1 preferred).

Proven experience leading technical teams in complex enterprise programs.

Strong command of Scrum/Kanban and cross-team dependency management.

Excellent communication and stakeholder management skills. Nice to Have:

Experience in banking or other regulated industries.

Scrum certifications (PSM, CSM) and/or Agile Coaching background.

Work model: Hybrid - 3 days on-site at Client's offices in Tecnoparque (CDMX) or in Toluca

📌 Scrum Master (Ciudad de México)
🏢 EXL
📍 Ciudad de México