06 ago
|
FPT Latin America
|
Centro
06 ago
FPT Latin America
Centro
FPT Latin America is seeking an experienced Incident Manager to lead the end-to-end incident lifecycle in a 24x7 production environment, coordinating cross-functional teams across Engineering, Infrastructure, Product, Operations and Support.
The role emphasizes major incident management, PIRs and RCA, ITIL/ServiceNow best practices, and collaboration with general teams, using AI-powered tools to improve resilience.
📌 Senior Incident Commander — Major Incidents & Uptime Leader (Centro)
🏢 FPT Latin America
📍 Centro