**WE ARE LOOKING FOR A HIGHLY COMPETITIVE COORDINATOR TO LEAD OUR CALL CENTER TEAM.**
- Coordination and management of the Staff.
oAssignment of daily activities
oDaily follow-up meetings and resolution of doubts.
oProductivity reports and quality verification
- Monitoring of daily productivity and quality.
oPermanent validation of SLA compliance with customers.
oReporting, monitoring and resolution of incidents.
- Communication with customers and prospects
oProspect Presentation
oReview of new customer requirements
oEffort estimation for new projects
oSupport in the set-up of new customers
oFollow-up of development, configuration and implementation of new projects
oStatus call with customers
- Administrative coordination
oProduction and quality reports.




- USED TO WORKING UNDER PRESSURE, HIGH TOLERANCE FOR FRUSTRATION.
- EXPERIENCE IN ACHIEVING DAILY, WEEKLY, MONTHLY, AND YEARLY GOALS.
- BILINGUE.
- IT WILL BE A DIFFERENTIATING EXPERIENCE IN DEALING WITH CUSTOMERS IN THE USA.
Tipo de puesto: Jornada completa, Por tiempo indeterminado
Sueldo: $25,000.00 - $28,000.00 al mes
Tipo de jornada:
- Horas extra
- Incluye días feriados
- Turno de 8 horas
Experiência:
- Liderazgo de proyectos: 1 año (Deseable)
- CALL CENTER: 1 año (Deseable)
Idioma:
- Inglés (Deseable)
Lugar de trabajo: Empleo presencial

📌 Operations Coordinator (Ciudad de los Deportes)
🏢 Ocr Mx
📍 Ciudad de los Deportes