Patient Safety Team Lead - GBS
**Category**:Data & AI
**Location**:Ciudad de México, Ciudad de México, MX
**The position**
- As a Patient Safety Team Lead at Novo Nordisk, you will:
- Provide day-to-day management of the Case Processing team.
- Ensure compliance with all internal and external (e.g. FDA) drug and device safety reporting requirements.
- Guide, train, and mentor team members to maintain high standards in safety records.
- Oversee the receipt, documentation, triage, case review, and quality assessment of all inbound safety information.
- Manage serious and non-serious adverse events and technical complaints for Novo Nordisk Inc. (NNI) US marketed products.
- Participate in the resolution of any legal liability and comply with governmental regulations.
- Develop and design safety surveillance strategies for products and approvals.
- Contribute to trends and safety signal detection and risk management assessment for the products' life cycle.
- Provide safety support to the clinical development teams.
**Qualifications**
- We realize that few people are experts at everything. But if you can nod your head at the following attributes then you could be the person we are looking for:
- Bachelor's degree in a medical or science-related discipline, or relevant experience may be substituted for a degree when appropriate.
- A minimum of 8-10 years of progressively responsible, relevant experience, with at least 6 years in pharmacovigilance with knowledge of medical terminology.
- Experience with audits/inspections and customer service
- Fluent English
- Direct report management experience.
- Knowledge of NNI supported disease states (e.g. diabetes, obesity, haemophilia, growth hormone disorders).
**About the department**




- You will be part of a dedicated team of professionals who are passionate about handling safety information for the NNI Patient Safety department in GBS Mexico. The NNI Patient Safety (PS) Department consists of dedicated professionals for whom patient safety is not just a commitment, but a passion. The PS team is responsible for the receipt, triage, processing and quality assessment of all inbound safety information, including adverse events, for Novo Nordisk Inc's (NNI) US marketed products. NNI Patient Safety is part of CMR Strategic Operations department.
**Working at Novo Nordisk**
- Novo Nordisk is a leading general healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 69,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.
**Deadline**
**Contact**
- We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
- At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

📌 Patient Safety Team Lead - Gbs (Ciudad de México)
🏢 Novo Nordisk
📍 Ciudad de México