**Summary**:
The main objective of the CSOC Engineering is to design, develop, implement, and manage dataflow pipelines and integrate them with SIEM platforms such as Sentinel and Splunk. The Data onboarded to SIEM will be Crucial for CSOC Analysts and the content development and SOAR Engineers to develop monitoring alerts and automation playbooks.
Collaboration with internal and external stakeholders, including Novartis' internal teams, external vendors, and Product/Platform engineers, will be a crucial aspect of this role. The CSOC Engineer will work closely with Application owners to understand and integrate various datasources. This may involve utilizing services such as Cribl, Syslog NG, Azure Monitoring Agent, Universal Forwarder to list a few.
Furthermore, the CSOC Engineering Lead will work in close partnership with the CSOC stakeholders, including TDR, THR, Forensic, Content Development, and SOAR teams. Their expertise and collaboration will be instrumental in quickly resolving any Data onboarding requests or resolve any issues with the detection rule on security tool such as SIEM, DLP, EDR.
Overall, the CSOC Engineering role is pivotal in ensuring the proactive defense of Novartis' critical assets, systems, and infrastructure against the ever-evolving landscape of cyber threats.
**About the Role**:
**MAJOR ACCOUNTABILITIES**
In addition to accountabilities listed above in Job Purpose:
- Data Onboarding
- Evaluate and onboard new data sources, performing data analysis for identifying anomalies and trends, and developing dashboards and visualizations for data reporting.
- Collaborate with CSOC engineers, Threat Hunters, and CSOC Analysts to gather requirements and develop solutions.
- Troubleshoot and provide support for onboarding issues with platforms like Sentinel, Splunk, and Cribl.
- Perform data normalization,



establish datasets, and develop data models.
- Manage backlog of customer requests for onboarding new data sources.
- Detect and resolve issues in various data sources, implementing health monitoring for data sources and feeds.
- Identify opportunities for automation in data onboarding and proactively detect parsing/missing-data issues.
- Content Development and Automation
- Design and create security detection rules, alerts, and Use Cases utilizing platforms such as SIEM, DLP, EDR, and WAF.
- Develop robust detection mechanisms to identify and respond to potential security threats across various security technologies.
- Collaborate with cross-functional teams to understand risks and develop effective detection strategies that align with organizational security goals.
- Regularly review and enhance existing detection rules and Use Cases to ensure their effectiveness and alignment with emerging threats and vulnerabilities.
- Automation CSOC Engineering workload.
**KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS**
- Improving Data Onboarding processes.
- Evaluate and review the Data quality in SIEM.
- Timely delivery of defect free onboarding services for CSOC.
- Identify technology and process gaps that affect CSOC services; propose solutions and make recommendations for continuous improvement.
**PERSONAL CONSIDERATIONS**
As the role is part of a global organization,



willingness for required traveling and adaptable work hours is important.
**EDUCATION / EXPERIENCE**
**EDUCATION**
- ** Essential**:
- University working and thinking level, degree in business/technical/scientific area or comparable education/experience.
- ** Desirable**:
- Advanced training/certification on Security tools like Splunk, Sentinel, XDR, DLP
- SANS certifications (for security analyst/SIEM)
- Cloud Security Engineering certification (Azure/AWS)
**EXPERIENCE**
- 2+ Years work experience.
- Effective communication skills.
- Good general security knowledge.
- Strong knowledge of security tools (DLP, XDR, SIEM, Firewalls).
- Experienced IT administration with broad and in-depth technical, analytical and conceptual skills.
- Experience in configuring Data collection Endpoints, connectors and parsers.
- Good knowledge of collectors/forwarder components, integrating Security tools using API, syslog, cloud etc.
- Experience in scripting and Automation for Security tools.
- Experience in Security Engineering tasks such as SIEM alert creation, SOAR playbook development
- Experience in reporting to and communicating with senior level management (with and without IT background, with and without in-depth risk management background) on incident response topics.
- Exceptional interpersonal and collaborative skills, fostering effective communication and cooperation with diverse individuals and teams.
- Exceptional understanding and knowledge of general IT infrastructure technology and systems.
**PRODUCT/MARKET/CUSTOMER KNOWLEDGE**
- Good understanding of pharmaceutical industry. Good understanding and knowledge of business processes in a global pharmaceutical industry.
**SKILLS/JOB RELATED KNOWLEDGE**
- Firsthand ex

📌 Specialist Ddit Isc Csoc Engineering (Baja California Sur)
🏢 Novartis
📍 Baja California Sur