WHO WE ARE
For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.
SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.
SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.
WHY THIS ROLE IS IMPORTANT TO US
Service Delivery Technical Consultants are skilled professionals who form part of our SaaS Operations team delivering services to our clients. The main purpose of the role is to contribute to the successful support and maintenance of SimCorp Dimension and to all aspects of service delivery around SimCorp Dimension.
Service Delivery Technical Consultants support our clients by providing solutions and deploying services related to the usage of SimCorp Dimension. They work closely with local and global teams within SimCorp.
In this key role you will work in NA shift (9am-6pm Mexico hours) to provide technical support & solutions to overcome issues encountered by the customer and to optimize usage of the systems for them.
This interesting job offers you a unique opportunity to increase your knowledge and get experience on a variety of disciplines.



You will find yourself working in a dynamic and fast-growing environment for an international company with a significant growth potential and career opportunities.
If you want to contribute to our success and develop in a professional environment - grow with us!
WHAT YOU WILL BE RESPONSIBLE FOR- You will be the key contact for our clients regarding production support and help manage the relationship.- Establish and maintain a network at several levels at the client incl. management and be regarded as a trusted advisor by the client to foster a mutually beneficial long-term partnership- Analyse problems and issues which occur in the technical solutions and the system operations of SimCorp services at clients’ production environment on a wide range of topics independently to provide convincing and timely solutions to our client within agreed SLAs- Advise and service our client users independently on technical configuration maintenance and enhancement by providing solutions related to the usage of SimCorp services and beyond to ensure that the client uses SimCorp services in an optimal, future-oriented way- Co-operate closely with other professionals within SimCorp on a global level by way of specialist roles to share knowledge and ensure efficient solutions for the client- You will be required to work on (NA) shift. Weekend/Public Holiday works are required on occasion. Working extended hours might also be required on occasion.
WHAT WE VALUE:
- A degree in mathematics/computer science or similar field-




- 3 years of knowledge and experience in programming, e.g. Batch Script, Java, PowerShell, SQL, PL/SQL, XML, XPath, XSLT- 3 years of knowledge and experience in enterprise reporting and BI tools like: SAP Crystal Reports, Business Object, Qlik, Power BI, Tableau, Cognos or others- You are good at working on & prioritizing multiple tasks at the same time.- Proactive nature, service-minded and a natural drive for problem solving, enthusiastic, committed, result-oriented, and able to thrive under pressure- Excellent client communication and presentation skills including listening skills, and fluency in English (spoken and written)
BENEFITS
Benefits Competitive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an excellent work & life balance: versátil work hours, a hybrid workplace model. On top of that, we have IP sprints where you have 3 weeks per quarter you can spend on mastering your skills as well as contributing to the company development. There is never just only one route - we practice an individual approach to professional development to support the direction you want to take.
NEXT STEP
If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.
We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, w

📌 Senior Service Delivery Technical Consultant (Ciudad de México)
🏢 Simcorp
📍 Ciudad de México