Day-to-day Responsibilities:
- Single point of contact and escalation for assigned service line and/or location for administrative services
- Supports Executive Committee / Leadership (CXO level) with focus on specific services
- Build expertise within specific service business lines to extend support to senior leadership.
- Manage the request queue for the service line / location with the remote team
- Utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office
- Provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business
- Support in organizing marketing events, webinars and internal team social events
- Full planning and organizing of client events
- Dealing with all incoming and outgoing post
- Maintenance of the client relationship management (CRM) database
- Support client needs, including billing, document management, engagement acceptance and set-up
- Organize travel and produce travel itineraries where applicable
- Full secretarial and EA support to the Managing Directors and wider team
- Diary management
- Any other tasks deemed necessary for the efficient running of the business
Essential Traits:
- Previous experience of working with senior management and taking responsibility of projects
- Advanced skills in word, excel and PowerPoint
- Experience in similar field, i.e. financial services or accountancy




- Fast thinking, proactive and confident working unsupervised using own initiative
- Strong attention to detail and high levels of integrity
- Clear, precise and professional written and verbal communication skills.
- Ability to provide solutions to problems and resolve issues diplomatically.
- Capable of assisting in creating new and better client education and reporting systems.
- Capable of responding to stress in a fast-paced environment.
- Ability to be self-motivated and productive working remotely.
- Strong interpersonal skills and ability to quickly develop working relationships.
- Affable and enthusiastic attitude towards teamwork
- Shifts: 2 shifts to cover east and west coast - 6 am to 6 pm Mexico time
Kroll offers versátil working options, a great benefits package and excellent opportunities for career and personal development.
About Kroll
Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.
- Kroll is committed to equal opportunity and diversity, and recruits people based on merit._
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📌 Executive Assistant (Ciudad de México)
🏢 Kroll
📍 Ciudad de México