**VDI Support Administrator - Hybrid CDMX and Guadalajara**:
Are you a passionate Sr DevOps Engineer looking to make an impact in a dynamic environment? We are seeking a talented individual to join our innovative team! Here’s your chance to work with cutting-edge technologies in a collaborative, fast-paced atmosphere.
**Key Responsibilities**:
- Manage and troubleshoot multi-user and single-user session machine catalogs for various user groups.
- Maintain user profiles and ensure smooth migration of VDI workloads.
- Upgrade master images used for catalogs and manage vulnerability patching to comply with security standards.
- Support diverse database platforms and continuously learn new technologies.
- Compile network diagrams and flow charts to assist in operations.
**What We’re Looking For**:
- **Experience**: 6 to 8 years in VDI management.
- **Technical Skills**:
- Proficiency in Citrix Virtualization (Xen Server), Azure AVD, and/or VMware Horizon.
- Management of multi-user and single-user session machine catalogs for different user groups
- Management and troubleshooting of user profiles
- Migration of VDI workloads and upgrading master images used for catalogs
- Vulnerability patch management of master images and static pools, ensuring compliance with security standards
- Ability to support various database platforms and learn new technologies as needed
- Ability to compile network diagrams and flow charts
- Enjoys a fast-paced environment




- Demonstrated hands-on experience of progressive experience in desktop or server engineering
- Experience with cloud infrastructure resource management
- Experience with cloud security best practices
- Adept with PowerShell and/or Python for scripting and troubleshooting.
- Strong familiarity with Windows Server OS (2019/2022), Windows 11, and AD/Entra ID environments, along with FSLogix profile management.
- Strong written and oral communication skills and good judgment, C1- C2.
- **Soft Skills**:
- Accuracy and attention to detail; must have organizational skills
- Customer service skills and a high level of professionalism
- Proactive, team-oriented, and empathetic.
- Excellent communication skills with a high level of professionalism.
- Strong analytical and problem-solving abilities, along with great attention to detail.
**Bonus Skills**:
- Experience in cloud infrastructure resource management and best practices in cloud security.
**What We Offer**:
Competitive salary with no upper limit
Superior benefits, including:
- Health insurance (SGMM), Life insurance
- Aguinaldo, Vacation premium, Vacations
- Grocery coupons and Performance bonuses
Location: Mexico City - Benito Juárez/Guadalajara
- Tlaquepaque
Work Type: Hybrid
Working Hours: Monday to Friday, 09:00 AM - 06:00 PM CST
We want to hear from you if you're ready to take your design career to the next level and make a significant impact!

📌 Vdi Support Administrator (Guadalajara)
🏢 Xideral
📍 Guadalajara