A customer service representative (CSR) is a company's primary point of contact with customers, helping to resolve issues and inquiries. Their responsibilities include:
- Customer support: Providing assistance, answering questions, and resolving complaints
- Product knowledge: Providing expert answers about products, pricing, and availability
- Problem-solving: Troubleshooting common issues and escalating queries when needed
- Follow-up: Checking in with customers to ensure they are satisfied with their purchases
- Recommendations: Suggesting additional products or services that might benefit customers
- Process orders: Processing customer orders
- Company guidelines: Following company guidelines and procedures
- Process improvements: Recommending improvements to company processes
Tipo de puesto: Tiempo completo
Sueldo: $18,000.00 al mes
Incentivos:
- Aumentos salariales
- Horarios flexibles
- Opción a contrato indefinido
Tipo de jornada:
- Lunes a viernes
Experiência:
- Servicio al cliente: 1 año (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Customer Service Representative (Tijuana)
🏢 Commonwealt Casualty
📍 Tijuana