About the project NDS.Next is a firmwide initiative to migrate on-prem virtual desktops (NDSes) to Azure-hosted virtual desktops, aligned with the firm’s cloud migration strategy. The role sits in the NDSNext Migration Factory and executes migrations at scale using a standardized, repeatable factory operating model.Role summaryWe are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop. You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).Key responsibilities▪ Execute user migrations following the factory playbook, tracking progress and outcomes Validate end-user functionality on NDS.Next desktops (e.g. M Suite, Firmwide common applications (e.g., digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools▪ Perform application testing, defect reproduction, and regression checks before and after migration▪ Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration.



Issues will be routed by the helpdesk team.▪ Write clear user updates and technical notes; manage expectations and drive closure▪ Provide structured reporting on your assigned workload (status, risks, blockers)Must-have skills▪ Strong familiarity with Windows desktop environments and application behavior▪ Proficiency in cloud application connectivity and access management, including core networking concepts and operational troubleshooting▪ Python or Java coding proficiency for automation and diagnostics▪ Strong debugging and problem isolation skills (logs, configs, repro steps)▪ Strong application testing knowledge (test design, validation, regression mindset)▪ Excellent written and verbal communication, including explaining technical issues to non-technical audiences▪ Strong personal project management skills (follow process, manage your queue, accurate reporting)Good-to-have skills▪ Knowledge of AI-assisted troubleshooting or automation concepts▪ Prior application development experience (building, supporting, or modernizing apps)▪ Engagement style ▪ High-volume, user-facing execution with clear daily outcomes▪ Works independently within a standardized model, escalating appropriately when needed▪ Comfortable partnering across engineering and operations teams EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

📌 Engineer NDS Migration (Guadalajara)
🏢 Infosys Mexico
📍 Guadalajara