Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager . The “ Program Manager ” will be based in …Guadalajara North…, reporting to … Program Management Manager …In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
What a typical day looks like:
Organize, plan and direct program schedules and budgets.
In charge of tracking relevant metrics and drive action items based on results.
Provide help, knowledge and expertise with contract negotiations as required.
Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
Manage the coordination of product life cycle activities with P&L; and customer satisfaction also has control for different accounts of various complexities.
Be the key channel of communication for customers and act as escalation in the event of customer issues.
In charge of customer´s satisfaction reviews and corrective actions.
Maintain current and develop additional business with customers.




Monitor and track that project and program deliverables are met.
Be accountable for maintaining excellent customer relations with both new and existing customers.
Holds up production sites for projects, costs and other customer related matters through business and expertise.
The experience we’re looking to add to our team:
Bachelor's degree in engineering or related field or equivalent experience.
Advanced English
Engineering background
Experience in SMT processes, work order reduction, and production line installations
Experience working with CFT (Cross-Functional Teams) at a managerial level
Strong internal communication skills
Experience leading teams
Continuous improvement mindset
Excellent internal communication management
Project management experience
Knowledge of Core Tools and problem-solving methodologies
What you’ll receive for the great work you provide:
Saving Fund
Christmas bonus
Holiday bonus
Medical Insurance
Life Insurance
HS115
Job Category

Operations Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

📌 Technical Operations Program Manager (Guadalajara)
🏢 300 FLEXTRONICS MANUFACTURING MEX, SA DE
📍 Guadalajara