**CRM & Marketing Professional Wanted - Air Design USA Online Store**
Air Design, a global leader in Vehicle Personalization within the Automotive OEM and Aftermarket Industry, is looking for a dedicated CRM & Marketing Professional to manage customer relationships for our Air Design USA Online Store. This is a full-time, in-person position at Air Design's Headquarters in Gustavo Baz 43, Estado de México. We highly recommend applicants live near Naucalpan, Tlalnepantla, or other nearby northwest CDMX areas.
We're seeking a highly motivated individual with a passion for customer engagement and a proven track record in digital marketing. You'll be instrumental in developing and executing strategies to nurture customer relationships, drive sales, and enhance our online presence.
**Key Qualifications and Responsibilities**:
- **Exceptional English Proficiency**: You must have outstanding written and verbal English communication skills. We welcome English speakers of any nationality currently residing in Mexico to apply.
- **Customer Service Excellence**: A deep commitment to providing exceptional customer service is crucial.



You'll be responsible for ensuring positive customer interactions and resolving inquiries efficiently.
- **Data Management & Analysis**: Proficiency in Microsoft Excel is essential for data analysis and reporting. You should also have significant experience managing databases within CRM suites, with a preference for experience using the **Zoho CRM Suite**. This includes data entry, data cleansing, segmentation, and reporting on CRM metrics.
- **Educational Background**: A Bachelor's Degree is preferred.
- **E-commerce Understanding**: While not explicitly required, a basic understanding of e-commerce operations and online retail environments would be beneficial.
Tipo de puesto: Jornada completa, Por tiempo indeterminado
Sueldo: $20,000.00 - $25,000.00 al mes
Tipo de jornada:
- Lunes a viernes
Experiência:
- CRM software: 3 años (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 30/06/2025

📌 CRM and Marketing Specialist (Tlalnepantla de Baz)
🏢 Air Design
📍 Tlalnepantla de Baz