As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
The Opportunity / What we’re looking for:
We believe in the power of people. We are a network strategy and technology company that is motivated by making a difference in people’s lives - their productivity, their creativity, their health and comfort. That’s why our engineers design and implement technologies that allow people to do great things.
This position is responsible for working with our customer order operations, integral fulfillment leaders, demand planning, supply planning, production and shipping teams to ensure supply availability in support of product deliveries to attain company objectives for on time delivery and customer requirements.
The role / What you will do at Ciena:
Highly motivated and talented individual that supports the supply chain on assigned product lines and projects. You will work with fellow staff members, customer operations, procurement, and suppliers to develop supply plans that meet Ciena’s standards for customer on time delivery and lead times, within cost & inventory budgets. Planning responsibility will include review of FGI and component level strategies to meet target service and inventory levels.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work with suppliers, operations engineering and customer operations to develop build plans based on customer orders, forecast quantities, clear to build and available supplier run rates/capacity to achieve both lead time and on time delivery requirements.



Ensures supply commit signals are visible in Ciena systems. Communicates both risks (gaps) and improvements to scheduling.
- Tracks customer orders vs commit plans and vendor drive daily to request any required adjustments.
- Leads component shortage reviews and expedites to achieve clear to build requirements in support of product build plans, including identifying alternates as needed. Works with Ciena procurement leaders on expedites. Tracks any expedite costs using required tools and ensures proper approvals.
- Ensures effective communication with customer operations on delivery commitments, and schedule changes. Supports expedite requests. Provides supply updates in weekly meetings or as required.
- Develops alternative configurations and customer solutions to meet customer request dates and reduce inventory investment
- Tracks metrics related to supplier performance, Ciena customer deliveries and inventory. Drives actions to improve.
- Performs “what if” and/or risk buy analyses for potential sales opportunities to establish projected shipment dates, and purchase commitments.
- Prepares various analyses and report requests.
- Ensures proper transition of new products into Ciena supply chain and scheduling activities.
SKILLS
- Ability to perform data analysis and reporting
- Excellent interpersonal skills to work will employees at all levels throughout the organization




- Effective written and verbal communication skills.
DESIRED CHARACTERISTICS
- Organizational skills and attention to detail
- Team player, organized, self-motivated, and capable of independent work
- Problem solving and analytical skills
- Ability to work in fast paced, very diverse and changing environment
- Multitasking: able to prioritize and lead many aspects of a project or program simultaneously
EDUCATION / EXPERIENCE
- B.S. / B.A. or equivalent
- Minimum five years of experience in materials management functions
The Ciena Experience:
- Rewarding experience. Meaningful outcomes._
- Make no mistake that we’re committed to developing leading network technology. But our path to innovation stems from our culture and outstanding people. We embrace diversity, celebrate inclusion, and champion ideas—across the table and around the world. This is the Ciena network. You won’t find complex organization charts and stiff protocols here! Innovation travels faster in an atmosphere where ideas can be freely discussed and brainstormed on the fly. A big part of work is about enjoying more satisfying outcomes—both personal and professional_._
Becoming a Ciena employee:
What you can expect from us
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation m

📌 Specialist, Supply Planning (Guadalajara)
🏢 Ciena
📍 Guadalajara