**Join Vonage and help us innovate cloud communications for businesses worldwide!**:
**Why this role matters**:
**Key Responsibilities**:
- Support the design and rollout of an enhanced internal control framework covering financial, operational, and compliance processes.
- Draft, update, and review policies, procedures, process flows, and control documentation, including but not limited to narratives and risk control matrices, to reflect best practices and evolving business needs.
- Work with process owners to assess and strengthen control design, operational efficiency, and risk mitigation.
- Perform risk-based control reviews and assessments, identifying gaps, ensuring control effectiveness, and timely remediation of deficiencies
- Coordinate and perform control testing and control self-assessments (CSAs); compile and report findings, trends, and work with management to define corrective actions.
- Support internal and external audits by preparing documentation, facilitating walkthroughs, and tracking resolution of audit findings.
- Promote understanding of internal controls by delivering training and guidance to stakeholders across the organization
**Other**
- Collaborate with cross-functional teams, including Finance, Operations, IT, and Compliance, to support risk/control initiatives.
- Support projects related to process improvement, control automation, or policy standardization.
- Support coordination and enhancement of the enterprise risk framework
- Stay current on internal control and risk management trends and support the team in adopting best practices.
**Participate in other risk advisory, reviews, special projects, or investigations as required**
- Support, guide, and oversee the work of other team members
**What you'll bring**:
- Bachelor's or Master's degree in a relevant field




- CPA, CIA, CISA, CRMA, or equivalent certification required
- A minimum of 5 years of experience in internal controls, ERM, internal audit, or related areas, for example, as an Audit/SOX analyst or equivalent role at a "Big 4" or other major public accounting firm, or within a Corporate environment
- Strong knowledge of control and risk frameworks (e.g., COSO, ISO 31000)
- Experience conducting risk assessments, monitoring mitigation efforts, and facilitating cross-functional coordination
- Analytical thinking and organizational skills
- Strong verbal and written communication skills
- Experience working with team members across all levels and functions
- Strong attention to detail
- Ability to prioritize and plan in a time-efficient manner, including managing multiple projects at one time
- Technology and/or Telecom industry experience is desirable
- Ambition and a desire to grow and develop your career within Vonage
- Proficiency in Microsoft Office and/or Google apps; experience with risk/control tools (e.g., GRC platforms) is a plus
LI-JS3
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**Who we are**:
Vonage is a general cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

📌 Risk & Internal Control Analyst Ii (Ciudad de México)
🏢 Vonage
📍 Ciudad de México