06 ago
|
Outrank Automations
|
México
06 ago
Outrank Automations
México
**Tired of feeling like another number in a large corporation?**
Come join our small family business and grow with us!
**We are hiring Customer Support Representatives to provide customer support to our clients**.
You will get to join an excellent and dedicated team that will support you the whole way!
**You must have the space and equipment (computer and reliable internet connection) to perform the job.**
**We are looking for**:
- We need someone who can work Monday through Friday (8 AM to 5 PM Central Time)
- Excellent English written and verbal communication skills are a must.
- Perform **basic video editing**.
- Perform **basic websites design**.
- Design graphics using **Canva**.
- Handle **daily tasks** as assigned.
- **Experience in dealing with customer inquiries of different types**(i.e. service requests, billing questions, resolving service dissatisfaction, etc.)
- An ability to problem solve and multitask.
- Strong attention to detail and ability to adapt to change.
- Goal oriented and ability to deliver expected results in a timely manner.
- Ability to learn different CRM systems — experience with Go High Level is highly desirable.
- Knowledge of Google Workspace tools
- **Customer Service Experience is a plus.**:
- Full time Availability
- Bilingual (Spanish and English).
- Be a team player and have initiative.
**What we offer**:
- **Weekly Pay**: Begin with a $300 weekly base pay.
- Hours of Operation: Monday to Friday, 9:00 AM to 6:00 PM (Eastern Time) ⏰ and open to working on weekends.
- No night shifts!
- Work from Home!
- Paid Training
- 5 Paid Vacation Days after 1 year
- Up to 6 Holidays Paid Off
- Opportunity to grow with us!
**Requirements to work from home**:
**Excellent Internet connectivity**:
- Internet access speeds of 5 Mbps upload and 10 Mbps download - the faster the better!
- Productive work environment:
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- A quiet and distraction-free, secure place to work.
- **1 year of experience** in customer service.
- Basic experience in **sales** (with a willingness to learn more ).
- Basic knowledge of **video editing software** (willing to receive further training with us).
- Basic knowledge of **website design platforms** and Canva (open to further training).
- **Positive attitude** and ability to learn quickly.
- Proactive, adaptable, and **high integrity**.
Pay: From $5,600.00 per week
Work Location: Remote
📌 Customer Support Representative - Outrank Automations (México)
🏢 Outrank Automations
📍 México