**Department description**:
**Job descritpion**:
Premier Disability Services is looking for Application Specialists to join our growing team!.
**Responsibilities**:
- Asks a series of personal medical questions.
- Uses several systems to complete the process. Website, internal, and order management systems.
- Demonstrate Empathy, Compassion, and Patience.
- Maintain confidentiality of sensitive information.
- Meet productivity and quality goals.
- Use of call management software to answer calls, adhere to specified schedule, and breaksprocedures.
- Meet or exceed specific performance standards approved by management. Standards may change to better reflect the job duties and business needs.
**Profile**:
- Previous experience in a call center environment.
- Customer service orientated with demonstrated ability to show empathy.
- Excellent written and verbal communication skills.
- Must be patient and inclined to help others.
- Must be detail oriented.




- Ability to achieve high productivity and quality standards.
- Proficient working knowledge of Windows OS, Internet, and associated software.
- BILINGUAL - English/Spanish a plus.
**SHIFT**: MONDAY TO FRIDAY (NINE-HOUR SHIFT, 8:00 A.M. - 5:00 P.M., 9:00 A.M. - 6:00 P.M., 10:00 A.M. - 7:00 P.M.))
**SALARY AND BENEFITS**:
$17,500 BASE GROSS MONTHLY SALARY:
- FOOD STAMPS $1,500 PESOS
- SAVINGS FUNDS 4%
- CHRISTMAS BONUS 15 DAYS (INCREASES WITH TENURE)
- ALL OTHER LAW BENEFITS: VACATIONS, IMSS, PROFIT SHARE
MONTHLY GROSS PERFORMANCE BONUS UP TO $5,100 METRICS BASED ON APPLICATIONS AND PERFECT ATTENDANCE TO BE ELIGIBLE.
BONUS WILL BE PAID ONCE A MONTH.
Tipo de puesto: Jornada completa
Sueldo: A partir de $17,500.00 al mes
Pago complementario:
- Bono de productividad
Lugar de trabajo: Empleo presencial

📌 Application Specialist (Ciudad Sol)
🏢 Intugo
📍 Ciudad Sol