DiDi Global in Mexico City is seeking a CX Operations Analyst to support Customer Experience and Customer Service initiatives.This role involves analyzing customer feedback, operational performance, and market trends to enhance customer experience.The idóneo candidate has experience in data analysis, strong analytical skills, and the ability to transform findings into actionable insights.A Bachelor's degree and proficiency in English are required.
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📌 Cx Analytics & Process Improvement Analyst (Xico)
🏢 Didi Global
📍 Xico
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