Didi-General- seeks a CX Operations Analyst in Ciudad de México to analyze customer feedback and support customer service initiatives.The role involves monitoring metrics, preparing reports, and collaborating with teams to enhance operational efficiency.The ideal candidate has strong analytical skills, a background in customer experience or operations, and is proficient in Excel.A Bachelor's degree and professional proficiency in English are required.
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📌 Cx Analytics & Process Improvement Analyst (Xico)
🏢 Didi Global
📍 Xico
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