WORK FROM HOME ( REMOTO)
**Temporary position 2 months only**
Print Marketing company is seeking someone who loves working with customers! We are based out of Los Angeles, CA, USA.
Great opportunity for someone to grow with our team as we expand our services!
Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.
**Principal Responsibilities**:
- May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
- Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
- Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
- Maintains and updates electronic and/or hard copy records as required.
- Other duties as assigned.
**Job Level Specifications**:




- Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
- Completes complex assignments requiring significant judgment, initiative and problem solving skills.
- Work is performed under mínimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
- Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts.
- Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.
**Job Types**: Full-time, Permanent
Pay: $15,000.00 - $17,000.00 per month
Work Location: Remote

📌 Agente Bilingue Remoto (México)
🏢 Downtown LA Printer
📍 México