**Workplace Exp Coordinator**
**Job ID**
-
**Posted**
- 29-Sep-2025
**Service line**
- GWS Segment
**Role type**
- Part-time
**Areas of Interest**
Customer Service, People/Human Resources
**Location(s)**
Polanco - Ciudad de Mexico - Mexico
**About the Role**:
As a CBRE Workplace Experience Coord, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**What You’ll Do**:
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests,



and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
**What You’ll Need**:
- High School Diploma
- Up to 2 years of experience as Receptionist or 2 years as Concierge in Hospitality.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
**Why CBRE?

📌 Workplace Exp Coordinator (Polanco)
🏢 CBRE
📍 Polanco