Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. The Groups and Events Manager is responsible for proactive and reactive sales efforts business for One&Only; Mandarina, responding to all inquiries within the set time frame all with the intention of confirming profitable catering business and achieving Annual sales group goals.
This position also supports the sales plan and strategy, client development, managing key relationships, identifying new target markets and sales product with the goal of meeting and exceeding revenue goals.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Catering Sales Meeting, Revenue Meeting, Sales Meeting and Site Inspection and Site Planning Visits.
Keep Director of Sales and Marketing promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.
Comply with One&Only; standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
Assists with the development, implementation, and management of group promotions in conjunction with overall sales and marketing plan.
Work with Regional Sales Team to develop and maintain knowledge of market trends,



competition, and customers.
Support and Participate in sales presentations, property tours, customer meetings, and business review meetings with team.
Support and Participate in trade shows, conventions, and promotional events within the area hotels, the industry and customer organizations.
Adjust sales plan and strategies accordingly whilst notifying updated in the weekly report.
Develop and maintain best practices, policies, and service initiatives to achieve optimal sales service and client retention.
Work together with Food and Beverage, Spa, Front Desk, Reservations and other departments to secure groups and events excel their expectations and secure loyal customers to the brand.
Excellent reading, writing and oral proficiency in the English language.
Previous experience in group sales management is mandatory.
Supervision and overall responsibility of the groups function including maintaining and monitoring the accuracy and effectiveness of all written communication from group sales managers and coordinators.
The ability to achieve yearly personal sales booking goals.
Has the ability to interpret all group ceilings, Delphi or Opera sales and catering alongside hotel's policies, procedures, and standards.
Our brand is expanding faster than ever before.

📌 Manager Grp Sales and Events (Aticama)
🏢 One&Only Resorts
📍 Aticama