06 ago
|
XtendOps
|
Monterrey
06 ago
XtendOps
Monterrey
Basic Information
Days off: 2 per week
Work modality: 100% on-site
Location: MTY - AIM · Calle Gral. Carlos Salazar Ote. 703, Centro, 64000 Monterrey, N.L., Mexico
Market: US (client-facing calls); role based in Mexico
Customer profile: Prospective clients seeking legal assistance, usually due to an injury or monetary loss.
Sales involved: No - customer service only, no legal experience required
Core function: First point of contact; gathers basic case info and routes to correct department
Candidate Criteria
HS diploma or GED (required)
Can multitask across software while on live calls
Works well independently AND on a team
Track record of reliability/attendance
Training Commitment
Duration: 3 weeks total (2 wks product training + 1 wk nesting)
Schedule: On-site, 8:00 AM – 5:00 PM
Must be available full-time on-site during training window
📌 Customer Service Representative (Monterrey)
🏢 XtendOps
📍 Monterrey