06 ago
|
North American Production Sharing
|
Ciudad Juárez
06 ago
North American Production Sharing
Ciudad Juárez
This position is responsible for implementing the Customer Service daily operations.
**Responsibilities**:
- Assist Consumers on inbound calls with general inquiries, troubleshooting, and warranty replacements
- Input complete and accurate information on Zendesk (Ticketing System)
- Provide service parts and follow-up delivery
**Requirements**:
- 2 years of experience in customer service (Industry preferable/ Call Center Acceptable).
- Good communication skills are needed for this position.
- Fluent in English is a requirement for this position (spoken/written).
- Computer skills required. Windows (preferable).
- No transportation issues - have your car (preferable).
- Attention to detail.
- Multi-task.
- Assist demanding customers.
- Problem-solving.
- Time management.
📌 Call Center Agent (Ciudad Juárez)
🏢 North American Production Sharing
📍 Ciudad Juárez