**Job Description**:
- **
- Job Title: Mainframe support
- Req Id:
- City: Guadalajara
- State/Province: Jalisco
- Posting Start Date: 10/17/25
- Job Description:
**support for Mainframe**:
**Role Purpose**
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
**͏**:
- Responsibility Summary:
- Detect and escalate interruptions to batch schedule
- Identify presente and potential business impact of batch delays and / or failures.
- Modify current batch schedule in support of scheduled maintenance activities.
- Interact with systems administrators to solve technical issues impacting batch cycles.
- Fulfill adhoc schedule modifications through formal request mechanisms.
- Perform Change functions to assure maximum performance and reliability
- Develop, enhance and maintain documentation for Command Center
- Facilitate bridge/war rooms for incident triage resolution
- Provide voice technical support
- Skills:
- Mainframe batch processing
- Utilizing CA7 batch scheduler and CA11 catalog management table
- Distributed batch processing using scheduling tools like Autosys




- Qualifications Required in the Job:
- Minimum of 2 to 4 years of expirience
- Bachelor’s degree in Information Technology is preferred or equivalent related work experience.
- Must have strong English written and verbal communication skills
- HYBRID JOB GUADALAJARA
- Ability to relate technical issues to business operations and impact
- Relies on experience and judgment to plan and accomplish responsibilities
- Spends significant time interfacing with support teams, technical associates, and vendors
- Ability to efficiently prioritize and organize competing work demands with little oversight
**͏**:
- Mandatory Skills: Mainframe Monitoring.
Experience: 1-3 Years.
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📌 Mainframe Support (Guadalajara)
🏢 Wipro
📍 Guadalajara