Groups and Convention Manager
**Groups and Convention Manager**:
A **Groups and Convention Manager** is responsible for overseeing all aspects of group and convention operations within the hotel, serving as the main liaison between the client and the commercial and operational departments. This role ensures that every event is executed flawlessly, meeting both client expectations and hotel objectives.
**What will I be doing?**:
As a **Groups and Convention Manager**, you will manage the full event cycle — from the initial inquiry and contract negotiation to the successful execution and post-event follow-up. You will work closely with internal departments to ensure a seamless experience for every group and event. Specifically, you will be responsible for the following duties performed to the highest standards:
- Oversee all group and convention bookings, ensuring a smooth coordination from contract to completion.
- Prepare, review, and manage contracts for groups, meetings, and conventions.
- Enter and update group details in the system, including rooming lists, billing instructions, and other essential information.
- Negotiate rates, terms, and event budgets with clients while maximizing hotel revenue.
- Create and manage detailed Event Orders (BEOs) and ensure accurate communication of all event details to relevant departments.
- Lead pre-convention meetings and coordinate all logístical aspects, including accommodation, meeting spaces, F&B; requirements, and special requests.
- Produce monthly reports and maintain accurate group and event records.
- Collaborate proactively with Sales, Reservations, Front Office, Food & Beverage, and Culinary teams to ensure flawless event execution.
- Serve as the primary contact for clients throughout their event,



ensuring their needs are met promptly and professionally.
- Represent the hotel at key events such as site inspections, welcome receptions, and client appreciation activities.
- Ensure that all client requests and needs are handled with efficiency, precision, and a focus on luxury service.
**What are we looking for?**:
A **Groups and Convention Manager** serving Hilton’s luxury brands is always working on behalf of our guests, while collaborating effectively with all team members. To successfully fulfill this role, you should demonstrate the following:
- Proven experience in group, events, or convention management within the luxury hospitality industry.
- Strong negotiation and client relationship skills.
- Excellent organizational and communication abilities.
- Ability to manage multiple events simultaneously while maintaining attention to detail.
- A proactive and solution-oriented approach.
- Proficiency in hotel management systems (such as Delphi, Opera, or similar).
- Flexibility to adapt to the dynamic needs of group and event operations.
- Passion for delivering exceptional guest experiences.
**What will it be like to work for Hilton?**
Hilton is the leading general hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

📌 Groups and Convention Manager (México)
🏢 Hilton
📍 México