We’re looking for an experienced **Sales Engineer** to join the Americas team at **Voximplant**. Reporting to our America’s service delivery head, you will be working side by side with our americas sales team to drive sales and ensure technical win.
You’ll handle a critical role inside the Sales Engineer (SE) team taking control of opportunities technical win. You will be taking a customer facing position on the edge of our sales funnel, assessing prospects’ technical requirements and delivering the right solution. These activities will include customer contacts in various forms, technical demos, RPF documentation processing, technical consultancy and some portion of solution delivery. Our leadership will entrust you with details big and small to ensure that we are organized, efficient, and on time. You will be instrumental in helping us to deliver top-notch communications solutions in a game-changing way.
⭐️ **What is Voximplant?**
⭐️ **Responsibilities**
- Collaborate with the sales team to understand client requirements and design tailored solutions using CPaaS platforms (SIP, WebRTC, etc.)
- Provide in-depth technical consultation to prospects and clients regarding platform capabilities, integration options, and potential use cases
- Create and deliver technical demonstrations and proof-of-concepts showcasing platform capabilities
- Communicate effectively with clients and stakeholders in English, Spanish, and Portuguese, ensuring clear and accurate understanding of requirements and solutions
- Prepare technical documentation, presentations, and proposals in multiple languages as needed




- Assist the sales team in responding to RFPs/RFIs with detailed technical input
- Address technical questions and concerns during the sales cycle, acting as a bridge between client needs and technical teams
- Provide guidance on best practices for deploying CPaaS solutions in client environments
- Develop sample code or scripts in JavaScript for quick integrations or demonstrations of platform functionality.
- Understand and explain APIs, SDKs, and other tools available on CPaaS platforms to support client integration effort
- Gather feedback from prospects and clients to inform product development and improvements
- Conduct training sessions for clients and internal teams on CPaaS platform features and functionalities
- Develop educational materials, including guides and tutorials, in support of technical enablement efforts
⭐️ **Requirements**
- 3+ years experience in technical pre-sales or similar roles involving client-facing technical communication. (or cumulative 5 years of technical and sales/customer facing roles)
- Engineering Bachelor’s degree and/or equivalent work experience
- Proficiency in Spanish (native) and English
- Strong understanding of SIP, WebRTC, and other CPaaS technologies
- Proficiency in JavaScript, with the ability to develop and debug integration scripts.
- Familiarity with Call Center/Contact Center operations
⭐️ **We provide**
- Competitive salary (USD $) with performance bonuses
- Professional growth and development support - with us people grow fast if we see good results
- Collaborative and innovative company culture
- Remote work
Pay: $50,000.00 - $90,000.00 per month
Work Location: Hybrid remote in 06760, Roma Sur, CDMX

📌 Business Development Representative (Roma Sur)
🏢 Voximplant México
📍 Roma Sur