Join NOV’s IT Systems team to help shape how general teams work, scale, and innovate. As an Atlassian System Administrator, lead the administration of enterprise-level Atlassian platforms across both Data Center and Cloud environments. From infrastructure and access controls to observability, integrations, and automation, you’ll play a key role in delivering secure, high-performing systems that enable collaboration, agility, and operational excellence.
What You’ll Do:
- Administer Jira and Confluence Data Center environments for high availability, scalability, and performance
- Configure, monitor, and tune PostgreSQL databases, handling upgrades, migrations, reporting, backups, and data compliance
- Manage containerized deployments of Atlassian tools using Docker, Helm, Kubernetes, and Rancher
- Leverage observability tools like Prometheus and Grafana to monitor infrastructure health and detect performance anomalies
- Evaluate and deploy upgrades, plug-ins, and integrations with mínimal disruption to end users
- Restore databases and perform maintenance in staging or test environments to support delivery pipelines
- Administer Jira Assets (Insight) as a CMDB, integrating asset data for traceability and workflow automation
- Provide Jira support at the project level, including configuring workflows, permissions, and integrations
- Train internal teams on system usage, Jira best practices, plug-in features, and process efficiency
- Manage user provisioning, product access, and org-level settings across Atlassian Cloud environments




- Configure Atlassian Access including SSO integration, shadow IT monitoring, and domain verification
- Maintain and enhance system documentation, SOPs, and training guides
- Drive continuous improvement of both on-prem and cloud environments based on usage data, feedback, and governance practicesPartner with stakeholders to guide platform strategy, influence roadmaps, and ensure alignment with business goals
Minimum Qualifications:
- 4+ years of experience administering Jira and Confluence Data Center in enterprise environments
- Proficiency in Linux system administration, including shell scripting and infrastructure troubleshooting
- Strong PostgreSQL skills including configuration, optimization, and SQL query development
- Hands-on experience with Docker, Kubernetes (AKS), Rancher, and Helm for container orchestration
- Familiarity with Prometheus, Grafana, or similar monitoring/observability platforms
- Experience with Jira Assets (Insight) for asset tracking, import configuration, and CMDB management
- Ability to create documentation and training resources that scale administrative knowledge and platform use
- Experience with Atlassian Access, including SSO setup and domain verification
- Familiarity with Atlassian admin APIs and secure tunnel configurations
- Strong written and verbal communication skills; comfortable collaborating across technical and business functions
- Current or equivalent Atlassian Certified Professional certification (e.g., ACP-520, ACP-100)

📌 Atlassian System Administrator (Monterrey)
🏢 NOV
📍 Monterrey