06 ago
|
TTEC
|
Cuauhtémoc
Your potential has a place here with TTECs awardwinning employment experience. As a Bilingual Service to Sales Representative SpanishEnglish working onsite in Mexico City, youll be a part of bringing humanity to business. experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Mexico says it all
What You Can Expect
Up to 25,800MXN based on skills and the candidates qualifications for the program, including additional bonuses based on your performance
Unique benefits that include medical service onsite, life insurance, flexible restaurant vouchers that can be used in our onsite cafeteria or fun local hangouts, just to name a few
Leaders and coworkers who are supportive of your career and professional development with 1000s of free training opportunities, opportunity for tuition reimbursements and an inclusive culture check out our Employee Resource Groups like Women in Leader
Pus a communityminded organization where giving back is encouraged TTEC Foundation grants supporting local education are fullydriven by employees
What Youll be Doing
Are you results focused and love to help others Do you have a passion to maximize sales opportunities In this role, youll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current products, youll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, Youll
Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close
What You Bring to the Role
Sales aptitude and active listening skills to target the needs of existing customers, with the motivation and determination to capture sales cues and upsell products and services that meet those needs
6 months of call center and or customer service experience
Advanced English and Spanish both written and spoken
Currently live in Mexico City or the immediate surroundings
Open availability to work any shift, including evenings and weekends
Ability to navigate through several web applications simultaneously multitask
Competency using Microsoft Windows
Bit More About Your Role
Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcamenabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
Youll report to the Team Lead. Youll contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC is a integral consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
TT04D7B
ttecmexico
Bolsa de trabajo México ofrecemos puesto de Bilingual Service to Sales Agent para el sector de Atencion a clientes en la empresa TTEC de Cuauhtémoc. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
📌 Bilingual Service to Sales Agent English (Cuauhtémoc)
🏢 TTEC
📍 Cuauhtémoc