Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help integral enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
In this role you’ll support financial operations by ensuring accurate, timely, & compliant billing across our Shared Service Center. This position partners closely with branch offices, operations teams, and customers to maintain financial accuracy, streamline processes, and uphold exceptional service standards.
**Responsibilities**:
**Prepare, review, and process invoices for service, repair, and modernization work. Ensure all billing aligns with contract terms, completion documentation, and company policy standards.**
**Serve as a key liaison between the Shared Service Centre, field operations, and account management teams to resolve billing discrepancies and ensure seamless information flow**
**Respond promptly and professionally to internal and external billing inquiries, providing clear communication and issue resolution to maintain client satisfaction.**
**Maintain a thorough understanding of company systems, billing procedures, and industry requirements to ensure accuracy, consistency, and adherence to financial controls**
**Identify opportunities to improve billing efficiency and data integrity, contributing to system enhancements and process optimization initiatives.**




**Collaborate with peers and leaders across departments to support company goals, uphold service standards, and contribute to a positive and productive team environment.**
**Participate in regular meetings to review account status and next steps.**
**Build strong working relationships that promote prompt resolution and positive business interactions.**
**Monitor billing process to identify trends, resolve discrepancies, and maintain up-to-date records.**
**Support on reports and presentations for management team**
Qualifications we seek in you!
Minimum Qualifications
**Bachelor’s degree in finance, Accounting, Business Administration, or related field required**
**HS Diploma required**
**Finance / invoicing / Shared Services Centre previous experience**
**Experience using MS Office Suite, especially Outlook, Word, and Excel, Power BI**
**Advance English level.**
Preferred Qualifications/Skills
**Prioritizing and multi-tasking, working well under pressure while paying close attention to detail to meet month-end deadlines.**
**Ability to handle sensitive information, maintain a high level of data entry accuracy, and adhere to strict deadlines is essential.**
**Able to display effective interpersonal skills with all levels of employee, as well as the ability to communicate positively and effectively, verbally and in writing**
Why join Genpact?
JobAssistant Manager
Primary LocationMexico-Nuevo Leon
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingFeb 17, 2026, 9:28:37 AM
Unposting DateApr 18, 2026, 1:29:00 PM
Master Skills ListOperations
Job CategoryFull Time

📌 Assistant Manager - Billing (México)
🏢 Genpact
📍 México