NTT DATA North America seeks a Helpdesk-Desktop Support Associate for a hybrid role in Guadalajara, Jalisco, MX.You will provide phone/email/chat support for desktops, laptops, peripherals, and software, and diagnose Level 1 issues.You will log and track tickets, respond within defined SLAs, document user information, and help drive customer satisfaction while building strong user relationships in a fast-paced IT environment.
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📌 Hybrid Helpdesk & Desktop Support Specialist (Jalisco)
🏢 Ntt Data North America
📍 Jalisco
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