## Order Entry Customer ServiceApplylocations: Tlalnepantlatime type: Full timeposted on: Posted Todayjob requisition id: NB Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!Learn more about us as a workplace upm.com/careersUPM Raflatac Mexico is looking for a **Customer Service I** located in **Sentura, Tlalnepantla.****Greetings from your future manager**“I’m excited to welcome a new Order Entry to our industry leading team. We enjoy working together in a fast-paced yet versátil work environment. In this role, you will be challenged with managing a dynamic customer base within a global supply chain with opportunities to build your network both domestically and internationally”. *-* Zaret Saham Fragoso Macias, Data Entry Supervisor**What you will do*** Entering in orders from all customer segments as set by KPIs* Correcting all failed E-biz orders daily* Completing cases – Enter purchase order numbers by system Rafgo following the customer notes**Who you are*** You possess a task-oriented approach that enables you to manage assignments effectively* You can manage time effectively* You respond effectively to novel situations* You are focused on efficiency and continuous improvement and capable of identifying and designing effective workflows and procedures to enhance productivity* You are detail-oriented with a meticulous focus on accuracy* You have interest in personal and professional development beyond the current role* You are willing to learn systems and processes knowledge* You have advanced level of spoken and written **English** and **Spanish****This is what we offer to you*** **A meaningful job** – We have an inspiring purpose ‘UPM – we renew the everyday. Our work is impactful and transformative.* **A caring community** – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.* **Development opportunities** – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.* **Responsible employer** - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.Learn about our Rewarding and our Ways of working.**Additional information about the position**This position is located in **Sentura, Tlalnepantla.**The position holder will report to Data Entry Supervisor.For further information about the role, please contact Zaret Saham Fragoso Macias, Data Entry Supervisor at **How to apply**To apply, please submit your CV and cover letter by **August 17, 2026**. Please note that we accept only applications submitted through our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.
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📌 Order Entry Customer Service (Tlalnepantla de Baz)
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📍 Tlalnepantla de Baz