This role is focused on driving incremental revenue and maintaining high sales velocity within established commercial accounts. This is a Wholesale B2B position , requiring proactive customer outreach to retail buyers, store owners, and corporate distributors to secure reorders, inventory replenishment, and at-once business.

- Schedule: Monday–Friday, standard business hours.
- Location: Hybrid – Tijuana, BC (Required in-office presence: Tuesdays & Wednesdays).
- Travel: Non-traveling position, with the exception of 1–2 corporate tradeshows and sales meetings per year.
- Core Requirements: Valid U.S. Visa + 100% Fluent English (written and verbal).

Account Engagement & Revenue Generation

- Drive incremental revenue through targeted outbound calls and strategic email campaigns to an assigned portfolio of wholesale accounts.
- Actively secure reorders, replenishment stock, and at-once business to prevent inventory gaps at the retail level.
- Maintain consistent account touchpoints to ensure customer retention, brand engagement, and account velocity.
- Reactivate dormant or low-volume wholesale accounts through proactive outreach and new product introductions.

Order Management & System Execution

- Convert outbound sales activity into finalized, booked orders utilizing digital wholesale platforms (NuOrder, Shopify B2B ) and CRM tools (HubSpot ).
- Handle end-to-end management of wholesale orders, ensuring absolute accuracy in complex pricing structures, volume discounts, commercial terms, and payment settings.
- Maintain clean, detailed, and up-to-date account records, including decision-maker contacts, interaction notes, and sales activity tracking in HubSpot CRM.
- Collaborate cross-functionally with Sales Operations, Customer Service, Logistics/Ops, and IT to quickly resolve order errors or system discrepancies.
- Execute system setups for sales launches,



seasonal promotions, and corporate marketing initiatives with accuracy and high urgency.

Technical Skills & Competencies

- Bilingual Fluency: Exceptional written and verbal English communication skills, tailored for professional business-to-business interactions in the U.S. market.
- Tech Proficiency: Proficient in Microsoft Office (Excel, Outlook, Word, Teams). Ability to analyze basic sales data and order history to identify replenishment opportunities.
- Commercial Mindset: Results-driven, proactive, and comfortable working independently in a fast-paced, revenue-driven environment.
- Operational Excellence: High attention to detail, strong organization, and the ability to process high volumes of complex wholesale orders with urgency and zero error margins.

Experience & Education Requirements

- 2–3 years of experience in Inside Sales, Wholesale Sales, or B2B Account Management . (Experience dealing with business buyers, store managers, or retail procurement is highly preferred over B2C call center environments).
- Proven success in driving revenue through structured outbound B2B communication (calls and emails).
- Hands-on experience executing orders within wholesale digital platforms such as NuOrder, Shopify B2B , or similar e-commerce B2B systems.
- Solid experience managing sales pipelines, contacts, and deal stages within HubSpot or a similar major CRM.
- Knowledge or prior experience in the apparel, fitness, footwear, consumer goods, or specialty retail industries is a strong plus.

Success in this position requires a strong, professional phone presence, strategic outbound activity, and the ability to efficiently convert commercial conversations into booked wholesale orders. This role is not a high-volume B2C telemarketing or collections position; it is a Junior Account Management role focused on commercial relationship development and pipeline acceleration.

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📌 Wholesale Inside Sales Specialist (Tijuana)
🏢 Staffvia
📍 Tijuana