MissionHires is seeking a Head of Central America (Fintech) to launch, scale, and own growth across Central American markets.

You will drive end-to-end market strategy, P&L;, partnerships, customer acquisition and retention, pricing, CX, and team leadership. Reporting to the Chief Commercial Officer, you will be the internal and external face of Central America, building a high‑performing regional team, forging trust‑based relationships with diaspora communities and commercial partners, and continuously improving performance through data‑driven experimentation.

Preference for Mexico‑based candidates; international travel required.

Responsibilities

- Define and execute the vision, strategy, and go-to-market plan for Central America (sending and receiving markets)
- Own market P&L;, delivering growth, unit economics, and profitability targets
- Design and iterate customer acquisition, retention, pricing, and lifecycle strategies with a test‑and‑learn approach
- Monitor and interpret growth, operational, and financial metrics to optimize execution and outcomes
- Conduct user research and competitive analysis to recommend product and experience improvements
- Build, deepen, and scale partnerships with diaspora communities and commercial partners across Central America
- Serve as the external and internal face of Central America, representing the market to leadership and stakeholders
- Collaborate cross‑functionally with Customer Service, Finance, Tech, Legal, Compliance, and People Ops to unblock execution
- Establish and improve scalable growth tactics, processes, and playbooks for multi‑country expansion
- Hire, lead, coach, and retain a diverse,



high‑performing regional team of growth managers
- Set clear goals, timelines, and operating rhythms for the regional team and hold teams accountable
- Report progress, insights, and needs to executive leadership with data‑backed recommendations
- Travel internationally to meet banks, regulators, disbursal partners, internal teams, and customers

Requirements

- 7–15 years of experience in fast‑paced, high‑growth environments (e.g., startups, consulting or finance)
- Proven track record launching and scaling markets with full ownership of growth and profitability (P&L;)
- Experience building, developing, and leading multi‑regional teams
- Advanced stakeholder management and partnership‑building skills, including work with diaspora communities and commercial partners
- Strong analytical skills with demonstrated ability to make data‑driven decisions and run test‑and‑learn experiments
- Understanding of the Central American regulatory landscape; financial regulation experience is advantageous
- Ability to travel internationally on a periodic and ad‑hoc basis
- Excellent cross‑functional collaboration skills across Customer Service, Finance, Tech, Legal, Compliance, and People Ops
- Execution‑oriented with an 'own it' mindset; able to take ideas from concept to implementation
- Mission‑oriented and passionate about tech for good and positive community impact
- Organized, systems‑driven work style suited to a scrappy startup environment
- Outgoing relationship‑builder with strong communication and presentation skills
- Driven and comfortable operating in a fast‑paced, target‑oriented environment

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📌 Head of Central America (Fintech) - Mexico City, CDMX (Ciudad de México)
🏢 MissionHires
📍 Ciudad de México