About ROHA From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally.
Manufacturing facilities are spread out across 14 countries: Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives.
We are hiring Customer Service Represenative Jr
Looking candidates from FOOD COLOR/INGREDIENT INDUSTRY ONLY
Reporting to Costumer Service Manager Mexico
Serve as the primary point of contact for assigned local small and medium-sized customer accounts, addressing day-to-day operational needs.
Build and maintain positive relationships with customer contacts by providing timely and professional support.
Process customer sample requests in accordance with company procedures.
Maintain confidentiality of customer and company information at all times.
Support the Accounts Receivable team by following up on customer documentation and collection-related requests when required.
Escalate complex customer issues or key account requirements to the Customer Service Supervisor or Senior Customer Service Representative.
Support the Customer Service team with administrative and operational tasks as needed.
📌 Costumer Service Representative (México)
🏢 ROHA
📍 México