Are you a confident communicator who enjoys speaking with people, handling objections, and creating opportunities? Calls Experts is looking for high-performing, sales-minded Customer Service Representatives to join our growing global team.

This is not a chat or email support role.

If you're looking for a fast-paced, phone-based opportunity where your communication skills directly impact your earnings, we'd love to hear from you.

About Calls Experts

Calls Experts is a general contact center solutions provider with over 15 years of experience serving clients across North America.

We help connect qualified prospects with licensed insurance professionals through exceptional customer engagement.

What You'll Do
Make and receive calls with prospective clients (primarily outbound cold calling)
Build rapport and engage potential customers professionally
Pre-qualify prospects for Life Insurance and Final Expense quotes
Handle objections confidently and keep conversations moving forward
Gather accurate customer information
Transfer qualified prospects to licensed Sales Advisors
Maintain professionalism while meeting quality and performance expectations

Please Note: You will not be selling insurance.

Licensed advisors handle all consultations and sales.

What We're Looking For
We're seeking individuals with a strong sales mindset who are comfortable speaking with new people every day.

Preferred qualifications include: Excellent spoken English with a clear, professional accent
Strong communication and active listening skills




Confidence handling objections and difficult conversations
Pre-sales, appointment setting, telesales, lead generation, customer service, or call center experience
Ability to build rapport quickly and identify customer needs
Self-motivated with a positive attitude and willingness to learn
Adaptability to different projects and campaigns

Schedule
Full-time
9:00 AM – 6:00 PM EDT (hour break included)
5 working days per week
Weekend shifts may occasionally be required depending on the project

Compensation
Base Pay: $3.98/hour
Approximately $788/month (based on an average of 198 working hours)
Performance Bonuses: Up to $500 USD per month
Paid overtime for approved hours worked beyond the standard schedule

Training & Payment
One-week virtual training (2–3 hours per day)
Training is paid after successful onboarding and completion of your first month of employment
Monthly payments

Technical Requirements
Windows 11/macOS: Tahoe/Sequoia/Sonoma
Intel Core i5 (8th Generation or newer) or equivalent (CPU benchmark 5,000+)
Minimum 8GB RAM
USB headset (noise-cancelling preferred)
Fiber Optic or DSL internet connection with at least: 30 Mbps download; 20 Mbps upload

Not accepted: Mobile hotspots, 4G/5G/LTE internet, and Starlink

If you're confident on the phone, enjoy connecting with people, and are motivated by performance-based rewards, we'd love to hear from you.

Apply today and take the next step in your sales-focused customer service career.

Ready to join our team?
Complete your application here:

📌 Customer Service Representative (Outbound Call Center) - Sales Focus | Remote (México)
🏢 Callsexperts
📍 México