About Alibaba.comAlibaba.com is one of the world's leading B2B e-commerce platforms, connecting businesses around the globe and helping small and medium-sized enterprises grow through digital trade.
We are expanding our sales team in Mexico City and looking for ambitious, resilient, and results-driven sales professionals to help grow our business across the Americas, with a strong focus on the United States.
About the Role
As a Bilingual Outbound Sales Development Representative, you will be responsible for identifying and contacting potential business customers, qualifying their needs, and booking demos for our US-based sales team.
This is a high-volume outbound calling role.
You will spend most of your day calling business owners and decision-makers, introducing Alibaba.com, qualifying interest, and creating qualified sales opportunities.
This role is idóneo for someone who is energized by phone-based sales, comfortable with rejection, and motivated by daily activity targets, pipeline creation, and performance-based results.
What You Will Do
Make high-volume outbound calls to potential business customers, primarily in the US market.
Contact business owners and decision-makers to introduce Alibaba.com and identify potential sellers.
Qualify leads based on business needs, interest level, and fit for Alibaba.com membership.
Book qualified demos and meetings for the US sales closing team.
Follow up consistently through phone, email, and other approved outreach channels.
Maintain accurate records of calls, conversations, lead status, and next steps.
Work closely with the sales team to improve lead quality, conversion rates, and demo show-up rates.
Meet or exceed daily, weekly,



and monthly targets for outbound activity, qualified leads, and booked demos.
Position Requirement
What We Are Looking For
Previous experience in outbound sales, cold calling, telemarketing, appointment setting, lead generation, business development, or call center sales.
Strong comfort with making a high volume of outbound calls every day.
English proficiency at B2 level or above; C1 preferred.
Ability to speak professionally and confidently with US-based business owners and decision-makers.
Resilient, persistent, and motivated by targets and performance metrics.
Strong listening skills and ability to quickly identify customer needs.
Organized and disciplined in tracking follow-ups and sales activity.
Experience selling to SMBs, merchants, manufacturers, exporters, distributors, or business owners is a plus.
Interest in e-commerce, international trade, or digital business is a plus.
What Success Looks Like
You consistently complete daily outbound call targets.
You generate qualified leads and book demos for the US sales team.
Your booked demos have strong show-up and conversion quality.
You are comfortable hearing "no" often and continuing with energy and professionalism.
You improve your pitch, objection handling, and qualification skills over time.
Why Join Us
Build international B2B sales experience with customers across the Americas.
Work with Alibaba.com, a globally recognized B2B e-commerce platform.
Develop outbound sales, lead generation, and business development skills.
Join a growing Mexico City team supporting expansion in the US market.
Be part of a performance-driven environment where results and ownership are recognized.
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📌 Alibaba.Com-Sales Development Representative-Mexico City (Xico)
🏢 Alibaba
📍 Xico