Company Purpose & Values
At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best.
As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.
Role Overview
As our Spare Parts Analyst (SPA) you are responsible for managing quotations and orders for spare parts, including requests, returns, delivery timelines, and order status.
You will work closely with customer service and technical support teams, serving as a key point of contact to ensure that spare parts needs are met throughout the customer journey.
In addition, the SPA maintains constant communication with the internal supply chain regarding deadlines, delays, and potential risks to service levels.
Responsibilities
Organize spare parts kits for planned maintenance activities, collaborating with field service planning and procurement teams to ensure availability and demand forecasting accuracy
Receive and process spare parts requests, being quotations, orders, return requests, delivery and price inquiries, from customers or internal organization
Follow all parts requests through to their completion
Prepare and follow up on spare parts quotations
Communicate with supply chain on availability, delivery dates or other important matters related to spare parts delivery
Escalate and resolve compromised service levels or customer expectations related to spare parts issues
Provide information as required for spare parts forecasting and demand planning




Plan and prepare spare parts packages for planned maintenance activities
Be empathetic and work as an advocate for customers
Ensure customers' needs are met quickly and efficiently
Communicate regularly with other individuals/departments within the organization
Other duties assigned due to the need of the business
Must Have
Bachelor's degree in business, engineering or similar areas preferred
Experience with spare parts, logistics, or supply chain processes
ERP system experience (JDE, TOTVS, SAP, etc)
Strong communication and follow‐up skills
Ability to work under tight deadlines
Basic to Intermediate English skills (written and verbal)
Ability to handle repetitive tasks with accuracy and consistency
Proactive and organized
Teamwork orientedAttentive to details
Nice To Have
Experience in a service or industrial environment
Demand planning or forecasting knowledge
Experience in a integral or multicultural organ
Employee & Development Commitment
We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.
We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!
Benefits
JBT Marel offers benefits on day 1 of your employment.
Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
Commitment to Diversity
Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success.
A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
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📌 Spare Part Analyst (Ciudad Valles)
🏢 JBT Marel
📍 Ciudad Valles