05 ago
|
INVEX
|
Naucalpan de Juárez
05 ago
INVEX
Naucalpan de Juárez
Invex is seeking an experienced Training and Quality Deputy Director to oversee our Call Center operations.
You will design onboarding, continuous development, and robust QA programs to raise customer satisfaction and agent performance.You will collaborate with Operations, Product, Compliance, Risk, Technology, and HR to keep training content current and compliant, deploy governance frameworks, and measure training effectiveness across voice and digital channels.
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📌 Deputy Director, Training & Quality — Contact Center (Naucalpan de Juárez)
🏢 INVEX
📍 Naucalpan de Juárez