**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:
**Position Summary**:
The **Central Administrative Specialist** is a key member of our Central Operations Team, supporting a diverse portfolio of residential communities across multiple markets.
This role ensures accurate resident ledgers, drives rent collection and payment resolution, oversees accounts receivable processes, and delivers high-quality resident communications with efficiency and professionalism.
You will collaborate closely with onsite property teams and leverage advanced property management systems and automation tools to execute high-volume financial and operational workflows accurately and at scale.
**Key Responsibilities**:
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Resident Financial Management**: Monitor ledgers, oversee rent collection, resolve discrepancies, manage notices, and support eviction and debt recovery processes.
- **Renewals & Resident Retention**: Handle renewal cycles, pricing updates, non-renewal notices, and ensure compliance with policies.
- **Resident Communication & Support**: Respond to escalated financial inquiries, issue notices, monitor insurance compliance, and manage move-out documentation.
- **Accounts Receivable & Payable**: Process payments, reconcile transactions, manage deposits,



and oversee reporting workflows.
- **Operational Oversight**: Audit leases, assist with recurring charges, support month-end close, and maintain documentation for internal controls.
**Qualifications**:
-**
Experience**: 35 years in residential property management with emphasis on accounting or resident services (required).
- **Technical Skills**: Familiarity with property management software (OneSite/RealPage preferred), proficiency in spreadsheets and data management.
- **Language**: Bilingual with strong English proficiency.
- **Knowledge**: Accounts receivable/payable, lease compliance, and experience with escalated situations (legal filings, collections).
- **Education**: Bachelors degree preferred; high school diploma or GED required.
- **Other**: Highly organized, detail-oriented, comfortable with automation tools, and excellent communication skills.
**Nível de educación deseada**:
Superior - cursando
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Administrativo / Secretarial
**Industria**:
Recursos Humanos
**Habilidades**:
- Gestión financiera y contable
- Atención al detalle
- Comunicación efectiva
- Ingles

📌 Asistente Administrativa (Mérida)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Mérida