Your Team Responsibilities:
Your Key Responsibilities:
Provide Tier 2/3 product technical support.
Build software to help operations and support activities.
Manage system/software configurations and troubleshoot environment issues.
Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
Collaborate with development and software testing teams throughout the release process.
Analyze release and deployment processes to identify key areas for automation and optimization.
Manage hardware and software resources and coordinate maintenance, planned downtimes with the infrastructure group across all environments (Production / Non-Production).
Must spend a minimum of one week a month as on-call support to help with off-hour emergencies and maintenance activities.
Your skills and experience that will help you excel:
- Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)
- Master's degree a plus
- 1-2 years experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.
- Excellent problem-solving/troubleshooting skills, fast learner
- Strong knowledge of Unix Administration.
- Strong scripting skills in Shell, Python, Batch is must.
- Strong Database experience - Oracle
- Strong knowledge of Software Development Life Cycle
- Power shell is nice to have
- Worked upon any of the cloud platforms - GCP/Azure/AWS is nice to have
About MSCI:
**What we offer you**
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.




- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A general network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups.
All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola!
MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.
At MSCI we are passionate about what we do, and we are inspired by our vision - to power better decisions.
You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers.
This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language.
Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation.
We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.
**To all recruitment agencies**
MSCI does not accept unsolicited CVs/Resumes.
Please do not forward CVs/Resumes to any MSCI employee, location, or website.
MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
**Note on recruitment scams

📌 Site Reliability Engineer Analyst (Monterrey)
🏢 MSCI
📍 Monterrey