**Key Responsibilities**:
- Develop and execute strategic learning based on business priorities and brand requirements to build training and development programs addressing to aftersales business units.
- Design, implement, and evaluate training programs, workshops, and e-learning modules to address skills gaps and improve key dealer staff performance.
- Collaborate in synergy with other stakeholders (internal and external) to identify training needs and create tailored development plans.
- Analyze training effectiveness through various metrics/KPIs and propose reports with actions plans focused on to ensure or improve the KPIs results based on training actions.
- Manage the learning management system (LMS) and ensure its effective utilization across the Dealer Network.
- Develop and manage the training budget, ensuring cost-effective allocation of resources.
- Stay current with industry trends and best practices in learning and development (including new learning technologies and platforms like IA, digital contents, micro and interactive learnings solutions)
**1.
Job Knowledge and Skills**:
**Other Knowledge, Skills and Abilities**
- Language: 100% bilingual (Spanish - English)
- Must have: Solid project management skills with the ability to manage multiple initiatives simultaneously /Strong communication, organization and presentation skills with the ability to engage diverse audiences
- Nice to have:



Agile methodology (Agile learning or Desing thinking), Learning psychology, Learning and talent Development certification
- Competencies: Collaborative leadership style with a vision for driving organizational growth through team development, details focus, autonomy mindset, agility in decision making.
**2.
Years of Experience**:
**Previous Work Experience**
- We are seeking dynamic professional training with a minimum of 5 years of experience in automotive industry (areas of product and technical training, aftersales operations, technical assistance)
- Proven track record in designing and implementing successful training programs
- Proficiency in learning management systems (LMS) and instructional design tools knowledge
**3.
Education**
**Education**:
- Engineering, Psychology, Administration or Human Resources/Talent Development degree/career.
**4.
Specific Course/Certifications**
**Course/Certifications**:
- Computer Skills: MS Office (Professional level), Experience in development tools to create engaging and interactive CBTs (Articulate
- Storyline, Rise, Camtasia, Captivate, Canva, etc.
).
- Certifications (desirable): Project Management skills and/or People leadership experience Highly Preferred.
**5.
Travel Required?
**
- Travel: 30%
México City Ciudad de Mexico Mexico

📌 Aftersales Training Jr. Manager (Xico)
🏢 Nissan
📍 Xico