**About the Role**
Are you passionate about **building and nurturing high-value relationships**?
As an **Account Manager**, you'll play a crucial role in managing and growing **key enterprise partnerships** within Uber Direct.
This role is all about **strategic relationship management, consultative sales, and operational excellence**-ensuring our partners thrive on the platform.
You'll work **post-sale** to **strengthen partnerships, drive revenue growth, and introduce advanced marketing solutions** such as targeted ads and promotions.
You'll also play a pivotal role in **onboarding and launching new merchants** across various industries, ensuring their seamless integration and long-term success.
As part of the team, you'll be at the **forefront of retaining high-value accounts**, identifying **growth opportunities**, and **guiding partners strategically** to maximize their potential.
**What You'll Do**
- **Own the growth and success** of a **portfolio of enterprise accounts**, ensuring partners achieve their business goals.
- **Upsell advanced marketing products**, including targeted ads and promotional tools, to help merchants increase their visibility and sales.
- Conduct **strategic business reviews** (quarterly, monthly) to refine sales and marketing strategies at the executive level.
- **Analyze merchant performance** through **KPIs and OKRs**,
identifying key opportunities to enhance success.
- Drive **operational improvements**, resolving executive-level merchant challenges and optimizing platform engagement.
- Develop **new merchant launch plans**, ensuring a seamless onboarding experience across industries.
- Provide **hands-on vendor management and training**, introducing merchants to new features and products.
**What You'll Need**
- **Significant experience** in **executive-level consultative sales**, with a strong focus on upselling advanced promotional products and ads.
- **Operational & commercial mindset**, with the ability to translate data into strategic actions.
- **Proficiency in interpreting complex commercial data**, presenting insights at an executive level.
- **Deep understanding of e-commerce and marketplace dynamics**, with strong strategic and analytical skills.
**Preferred Qualifications**
- **Operational experience**, particularly in managing and optimizing commercial processes.
- **SQL knowledge**, enabling data-driven decision-making and advanced reporting.
At Uber, we foster an **inclusive, innovative, and results-driven** workplace.
If you're eager to work on **high-impact partnerships, shape business strategies, and drive success at scale**, we'd love to hear from you!
📌 Account Manager Uber Direct (Xico)
🏢 Uber
📍 Xico