**Home Office Customer Service Agent - Join Our Team at Hermosillo, Sonora!
**
**Location**: You need to reside at Hermosillo, Sonora.
Remote from Hermosillo, Sonora.
(Bring Your Own Device)
**Salary**: Earn up to $16,000 MXN Monthly (Tax-Free)
**Employment Type**: Full-time, Remote Position
**Payment Frequency**: Weekly
**About Us**: Founded in ****, Support Services Group is a general, high-touch Omnichannel Outsourced Contact Center solution company headquartered in Texas, USA, with 23 contact centers in 9 countries: United States, Canada, Mexico, Panama, Costa Rica, and many others.
Our employees enjoy a work culture that promotes excellence in our services and personal growth.
**What You'll Do**:
- Ensure customer satisfaction by resolving issues promptly and professionally.
- Collaborate with team members to enhance the customer experience.
- Maintain a high standard of service quality and consistency.
**Why Join Us?
**
At SSG, we believe in supporting our employees with a comprehensive benefits package designed to enhance your well-being and career growth:
- **Social Security**: Full social security coverage to protect you and your loved ones.
- **Fonacot & Infonavit Benefits**: Access to government-backed financial programs for housing and personal needs.
- **Year-End Bonus**: A rewarding bonus at the end of the year to celebrate your achievements.
- **Legal Advisory Services**: Professional legal support available whenever you need it.
- **Personal Loans**:



Easy access to loans for your personal and financial goals.
- **Growth & Development Programs**: Tailored programs to help you grow and succeed in your career.
- **Law-Compliant Vacation Days**: Enjoy your well-deserved breaks with vacation days that comply with legal standards.
- **Cafeteria & Parking Services**: For those who may need to work on-site occasionally, we provide cafeteria and parking services.
- **Transportation (Terms & Conditions Apply)**: Benefit from transportation assistance where applicable.
- **Referral Program**: Earn rewards by referring talented individuals to our team.
- **Grocery Vouchers (Upsi Vale)**: Receive grocery vouchers to help with your everyday needs.
- **Psychological Support & Counseling**: Access mental health support to ensure your well-being.
**What We're Looking For**:
- People who live at Hermosillo, Sonora.
- Strong English communication skills (written and spoken).
- Previous experience in customer service is a plus.
- Ability to work independently and manage time effectively in a remote setting.
- A reliable computer and internet connection (Bring Your Own Device).
- A positive attitude and commitment to providing exceptional customer service.
Pay: Up to $16,****** per month
Application Question(s):
- Do you live at Hermosillo Sonora?
**Experience**:
- Customer Service: 1 year (preferred)
**Language**:
- english (required)
Work Location: Hybrid remote in *****, Hermosillo, Son.

📌 Home Office Customer Service Agent (Hermosillo)
🏢 Support Services Group - Mexico
📍 Hermosillo