Revolut Mexico City is seeking a Subject Matter Expert to join our Customer Support team.
You will create and maintain internal knowledge for local products and ensure frontline teams have accurate, timely product information.You will collaborate with Learning & Development, Product Owners and cross-functional partners to update training materials, drive internal communication, analyze feedback, perform root-cause analyses, and implement improvements that raise overall customer satisfaction.
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📌 Retail Support Sme: Elevate Customer Experience (Xico)
🏢 Revolut
📍 Xico